An eye for innovation: How InnoEye is delivering for Rakuten Mobile and telcos around the world JANUARY 28, 2021 In April 2020, Rakuten Mobile became Japan’s fourth major mobile carrier. Currently, the cutting-edge technology that made the world’s first end-to-end virtualized network possible lives exclusively within Rakuten’s service. But that’s about to change thanks in part to a suite of innovative solutions from a newcomer to the Rakuten family, InnoEye Technologies.
Soon after launching its network, Rakuten Mobile announced an initiative called the Rakuten Communications Platform, or RCP, to open up the network’s revolutionary telecom tech to all.
Since inception of the new network, InnoEye has been helping Rakuten Mobile achieve that vision with advanced OSS (operational support systems), BSS (business support systems), automation, and orchestration solutions from its offices in India, the U.S., Singapore and Japan. In October 2020, the company became an official member of the Rakuten family. InnoEye CEO Rajeev Gupta is aware of his company’s strong reputation. “Our OSS platform has been pushing the innovation that allows us to aggregate service assurance, service monitoring, customer experience and automation across multiple vendors on a singular platform,” he notes. “We’ve been providing our proven technology, our OSS expertise, our excellence in delivery, world-class talent and innovative attitude since July 2018, when Rakuten Mobile was still in the building stage.
“We’re looking to drive automation across all the facets of telecom functions from planning to building, building to operation and operation to support,” Gupta continues. “Through collaborative efforts and an innovative mindset, we want to build the first completely autonomous network and take what we learn to the global market.”
Taking the platform global with RCP
In the summer of 2020, Rakuten Mobile announced that it would be taking its cutting-edge tech global in the form of the Rakuten Communications Platform.
While telecom operators have traditionally relied on expensive hardware vendors to construct and maintain their complex network infrastructure, Rakuten’s software-centric approach enables it to employ non-proprietary hardware, allowing it to work with more affordable off-the-shelf network solutions.
Through RCP, operators around the world can take advantage of this model and start to break free of the shackles of decades-old infrastructure. The goal is also to drive down the cost for smaller operators who want to build their own scalable networks without the need for custom hardware. Leveraging advanced OSS (operational support systems), BSS (business support systems), automation, and orchestration technology solutions, InnoEye is helping Rakuten Mobile achieve its global vision.
The RCP initiative is another place where the support of InnoEye has been crucial. “InnoEye is providing core development for RCP,” Gupta says. “We are bringing our platforms and associated applications to accelerate the whole RCP development and maturity.”
“InnoEye’s portfolio actually acted as a base layer for RCP,” Atri explains further. After years of building and developing together, it was clear that InnoEye’s proven expertise was too good to pass up. “It now had OSS, it was cloud-native, but it also had automation and other applications that are required for any operator, and not just in the telecom industry.”
Gupta isn’t shy about voicing his ambitions for a futuristic network. “We want to play a key role in the journey of transforming the overall industry,” the InnoEye CEO says. “Joining hands with Rakuten provides us with a unique ability to contribute towards this large industry movement and create a highly innovative cloud-based communication platform that is open, scalable, and highly secure.”
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