WHAT DRIVES THE NEED FOR DIGITAL TRANSFORMATION IN INSURANCE? OUR WORLD IS BEING DIGITALLY TRANSFORMED
Digital transformation, changing cultural values, resource scarcity, and environmental impact concerns are impacting every industry, including insurance. Those changes are accelerating the growth of the sharing economy and the demand for resource optimization. The rise of sensors, intelligent digital ecosystems are blurring the boundaries between the digital and physical worlds, and generating massive new data sources. Next generation analytics and Artificial Intelligence are coming on stream to harness that data. Adapting to and succeeding within this digitally transformed world will require changes in every aspect of the insurance industry, and the processes by which it delivers value to its customers. |