Rakuten Mobile’s DNA – template, replicate, automate, accelerate
5G Automation and Intelligent Edge
Rahul Atri, Managing Director, Rakuten Mobile Singapore, Head of Products & Engineering, Rakuten Communications Platform (RCP), has “worked for two or three greenfield companies” including Reliance Jio, which totally disrupted the Indian market, and various vendors.
Now at Rakuten Mobile, he works for the most disruptive greenfield of all and some think the business model behind his particular area of responsibility, the RCP, is more revolutionary than the network build. Atri says Rakuten Mobile’s network is foundational to RCP’s success.
How do you go about building a communication infrastructure unlike any other in the world? Atri says that although Rakuten Mobile sees itself very much as an IT company rather than a telco, it faced considerable challenges. Hence, “when we began, we focused primarily on the basic components – people, process then technology. Automation for us has been a necessity and part of the culture from the start,” he says.
Most of his team comes from a software engineering background. Even so, “We invested a lot in people to build the entrepreneurship, mindset and DNA to think differently, not as typical telcos. Then we focused a lot on processes to define how we go about ‘solutioning’ anything, and how to make the process more digital.
Fundamental to automation
The team soon realised that to automate everything demands a detailing & product mindset. “For instance, if we want to truly zero-touch auto-commission of RAN, we need to be very sure which server/node to logically map the radio site (Radio-vDU-vCU), how to validate & push the right configuration for the right endpoint (Serial Number/Mac Address, Geolocation),” Atri says. In the interest of speed, Rakuten mobile was designing, building and operating the network at the same time. Atri explains, “We realised the whole idea of automation is not about integrating a couple of systems with APIs north and southbound, but to build integrated platforms to be able to manage/operate the network lifecycle end to end.”
“Automation was an absolute necessity because we had to launch this network and that’s how we were able to do that in one and a half years. We launched 200+ sites live on-air every day. We auto-configured 25+ cloud edges clouds every day, and then operations, especially in this COVID situation, became a little easier for us because we invested heavily in automation.”
He states, “For us there was no playbook, no cheat code, and no tools to configure the cloud-native network, and we had to learn & build our own. That is why we invested a lot in people and processes before the technology.”
Atri says, “[The team] went into detail of each and every call flow and each and every integration. We followed common practices of detailing & learning (failing fast & improving) end to end vertically & horizontally.”
https://www.futurenetasia.net/...icate-automate-accelerate-2/2021/06/ |